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We ordered a few things from Wayfair that required some assembly. Handy scheduled 3 men to come out and work on our projects. Only one guy showed up and he was nice enough to complete all the work if I paid him on the side. I needed it done and didn't have time to sort out who was supposed to come. After dealing with Handy customer service forever, they finally agreed to refund me the $200 I spent for the assembly.
It is EXTREMELY unprofessional and waste of your time. It makes you cancel your plans, just so you find out that their pros have canceled on you... Their customer service is extremely unhelpful and only robotic. The customer service has no remorse and doesn't even apologize...
Handy
We're so sorry to hear about the quality of your deep clean booking. We understand how upsetting that can be. First off it is stated that you’re supposed to stay in another area of the house while workers are assembling product, and they’re to wear mask. Most importantly my entertainment center’s fireplace was put in upside down, and the surrounding was damaged. Upon returning I retested the fireplace only to notice the flames were pointing downward.
Handy aims to offer access to a flexible cleaning service that works for you, no matter what your needs are. Very quick and professional service - would definately recommend this service. It was easy to book, the company was on time. The guy arrived as I arrived to do the work. It's been great, my wife and I have used Handy for over two years now. If they are ever late, they send a text.
About Handy Cleaning & Other Services
Unfortunately, we have not been made aware of the unsatisfactory service you have received and would love to look into this for you, as we would never allow for this issue to remain unattended. My carpets were very dirty and after they were cleaned - it looked good as new and smelt amazing. Booked an end of lease clean after a six month rental.

I have experience with both large and small homes. I believe they never had someone who would do the cleaning. The booking process is extremely streamlined; from first search through payment confirmation, the entire process can take less than a few minutes.
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However, due to factors such as franchising, human error, and more, please note that individual experiences with this company may vary. Despite some of the negative Handy app reviews, the Better Business Bureau has awarded Handy an A+ rating. While insurance information for hired individuals is not readily available, Handy insures customers against any damage caused by Handy-booked professionals. Handy is the worst company that I have ever dealt with.
It also has 24/7 customer support and can be reached easily by email. They are a middle man to hundreds of businesses. They sell products regardless of whether or not the product is available or in inventory. Eventually people will catch on... Lean to greenhouse I did not feel confident enough to build myself. Handy came to the rescue in spades.
The Handy company began as Handybook in 2012 as a service to help customers find outstanding professionals who could handle tasks around the home. Motivated by his work renovating a series of properties in Budapest, founder Oisin Hanrahan discovered how difficult it was to find a handyman who could get work done well and on time. He and his business school classmate Umang Dua found that the same problem existed in the United States and developed the platform that now exists as Handy. They cancelled one hour before the appointment. I had cleared my calendar and was waiting for them to show up.
Very quick to respond to my online request (20 minutes!!), professional, very competitive pricing, and they did a great job with the carpet cleaning. I would highly recommend them to anyone. I used handy cleaners to clean my lounge and stairs carpets, this is the second time I have used this company and could not be happier with the results. The technician arrived on time and did a brilliant job of cleaning all the carpets.
That means you’ll have more time to do the things you enjoy. Instead of racing against the clock to clean your home, you can spend more time relaxing, watching some TV, taking care of the kids, or getting some extra sleep! Now you can leave all the hard work to the experts. In June of 2012, Oisin and classmate, Umang Dua, developed Handy while at Harvard University.

From home cleaning to handyman services, Handy instantly matches thousands of customers every week with professionals in cities all around the world. With a seamless 60-second booking process, secure payment and always on customer service, Handy is the easiest, most convenient way to book home services. Handy is by far the worst company I have ever had to deal with. Hired them through Wayfair to build our gazebo. First day, someone called off an hour before our booking, there is no customer service to help you- only a call center in India to tell you there's nothing they can do, and rescheduled our appointment. Then they were unable to find pros to take the reschedule- so we were rescheduled AGAIN.
Their commitment to connecting outstanding service providers with customers who want quality work done in their homes leapt to a much larger scale. Handy’s roots remain in the handyman and house-cleaning realm, but backed by the power of the Angi, it can offer niche services with less risk. The pathetic company thinks it's perfectly reasonable to reschedule 1 hour before the scheduled arrival time. I guess they don't consider interrupting schedules to be a concern and obviously don't care at all their customers. I called to discuss my options and all calls are routed to a center in the Philippines where the "customer service" people have limited to ability to do anything helpful. Wayfair needs to partner with a much better service as this organization truly sucks.

I have now used the company 3 times and they have always been quick to respond and provided a very good service. Reliable and Trustworthy Cleaning Service At Yes That’s Clean we are prompt, on time, trustworthy and will love your family, pets, and home as our own. Especially during these challenging times, we have re-evaluated our service methods. Our goal is to help keep everyone safe, clean and healthy. Residential, small commercial cleaning.
Very unprofessional people you have working for you. Sam arrived right on time and immediately assessed the job and got to work. He offered very helpful suggestions and explained the process along the way. He also had me approve each step to ensure I was pleased with the work. I would use Sam again for any handyman work need in a heartbeat. The cleaner did not finish the job.
The place isn't messy, so the main thing is dusting every surface (bookshelves, under the table, etc.) and cleaning the floors. Floors are wood with tile in the bathroom. I've been a Cleaning Professional for 5 yrs now. I really love my Profession an working with people to ensure that their homes an or workspaces are cleansed as well as sanitized.